AstRecipes » Manually updating QueueMetrics
This recipe assumes that you have a working QueueMetrics installation and you just need to update it to a newer version.It should work with any servlet container.
make a backup copy of the old queuemetrics webapp and of the old queuemetrics database install the new version (just unpack it unto the webapps/ space) copy the mysql-connector.jar from the old WEB-INF/lib to the new (so it's got the DB connector) copy the WEB-INF/web.xml file from the old to the new version (so the licence key and the DB connection are preserved) restart tomcat when you start up QM, it will likely complain of an error with the database version and drive you to the database update tool. Run it. If it doesn't, go to http://.../queuemetrics/dbtest anyway and see if that page reports any error. things should now work. As a last step, make a diff of the old WEB-INF/configuration.properties to the new one, and update properties that were manually changed in the old version.
See also Installing QueueMetrics Updating QueueMetrics using yum
Softlinks:
Home Page - Installing QueueMetrics - Installing QueueMetrics from scratch - QueueMetrics - Updating QueueMetrics using yum - Upgrading QueueMetrics licences - Utenti/Lenz73 - AddQueueMember and the queue_log file - Compiling Asterisk 1.4 with TDM400 and H323 - Create an account - Improving AstRecipes - Using a HT-488 with Asterisk - Misc links - Avoiding queue_log file rotation - Installing Queuemetrics on Debian - Utenti/walmass - Configuring a queue - Add a recipe - UPDATING - User stats - Compressing recorded calls to MP3 - Compiling Asterisk with OH323 - Licences - asterisk - Managing agents that dynamically log-on - Installing QueueMetrics on Fonality PBXtra - Installing Queuemetrics on PBX-in-a-Flash - Monitoring Zaptel Hardware - Simple queue and agent debug monitoring - Listening to recorded calls using XC-AST - SandBox - Utenti/timlitw - Installing the Linksys PAP2-NA port adapter - QueueMetrics logs - Connecting to FWD using IAX - Installing QueueMetrics using Yum - Utenti/peter-dean - Optimizing QueueMetrics data access - Compiling Asterisk on EPIA with VIA C3 - Recording all outgoing traffic for some extensions - Generic QueueMetrics startup script - Installing XC-AST - Administering QueueMetrics using Tomcat - Installing XC-AST under Jetty - Connecting to Squillo using SIP - Rebuilding Fonality queue_log - Debugging Qloaderd installation - Utenti/lostdave - Changing DTMF tone frequency in Asterisk - Utenti/bg
Home Page - Installing QueueMetrics - Installing QueueMetrics from scratch - QueueMetrics - Updating QueueMetrics using yum - Upgrading QueueMetrics licences - Utenti/Lenz73 - AddQueueMember and the queue_log file - Compiling Asterisk 1.4 with TDM400 and H323 - Create an account - Improving AstRecipes - Using a HT-488 with Asterisk - Misc links - Avoiding queue_log file rotation - Installing Queuemetrics on Debian - Utenti/walmass - Configuring a queue - Add a recipe - UPDATING - User stats - Compressing recorded calls to MP3 - Compiling Asterisk with OH323 - Licences - asterisk - Managing agents that dynamically log-on - Installing QueueMetrics on Fonality PBXtra - Installing Queuemetrics on PBX-in-a-Flash - Monitoring Zaptel Hardware - Simple queue and agent debug monitoring - Listening to recorded calls using XC-AST - SandBox - Utenti/timlitw - Installing the Linksys PAP2-NA port adapter - QueueMetrics logs - Connecting to FWD using IAX - Installing QueueMetrics using Yum - Utenti/peter-dean - Optimizing QueueMetrics data access - Compiling Asterisk on EPIA with VIA C3 - Recording all outgoing traffic for some extensions - Generic QueueMetrics startup script - Installing XC-AST - Administering QueueMetrics using Tomcat - Installing XC-AST under Jetty - Connecting to Squillo using SIP - Rebuilding Fonality queue_log - Debugging Qloaderd installation - Utenti/lostdave - Changing DTMF tone frequency in Asterisk - Utenti/bg
