This recipe explains how to set a new activation key in QueueMetrics. This applies to temporary keys you may request from the web site or to official product activation keys.

To request a temporarty unlimited licence for QueueMetrics, please fill in the form at http://queuemetrics.com/sendDemoLicence.jsp

Once you have obtained it, to insert the key into QueueMetrics you have to:

  • Locate the file WEB-INF/web.xml within the QueueMetrics webapp. If you installed your copy of QueueMetrics using yum, the webapp is located at /usr/local/queuemetrics/webapps/queuemetrics-version.

  • Edit the file with a text editor

  • Locate the section with the licence; it looks something like:

    LICENZA_ARCHITETTURA ...........

  • Insert your licence key within the param-value tag, exactly as it was sent to you and all on one single line without line breaks or spaces.

  • Save the file

  • Restart your servlet container. If you installed using yum, just type /etc/init-d/queuemetrics restart.

  • Try and login to QueueMetrics using your browser

  • Press on the “Licence” label to see your current active licence, its expiration date and the maximum number of licenced agents.

See also: